Why Buy from Us


1. Satisfied Customers!

Waikem Subaru has an A-Plus Rating with the Better Business Bureau. Our customers also give us five-star reviews on Google because we listen, act promptly and we don't quit until you leave  our dealership 100% satisfied with your sales or service process. Waikem Subaru is a 17-time  winner of Canton Repository's Reader's Choice Awards, including back-to-back victories as Stark County's Best Customer Service, Best Employer and Best Automotive Service Department!


2. Bypass the up front process 

Everyone who visits Waikem Subaru first meets directly with our sales manager Bob Russell.  We are full disclosure and love interacting with the customer. This will save you half the time it normally takes to complete the purchase and it's always hassle free.


3. Experience Matters

The Waikem Subaru Sales Team has more than 100 years of combined sales experience. You're  dealing with the pros when you come to Waikem Subaru, ensuring that you'll have a fair,  friendly staff member who is an expert at showing you the Subaru product. 


4. Centrally Located

Waikem Subaru is just a short drive from anywhere you live in Stark County. We are located on  the Lincoln Way Auto Mile between Canton and Massillon. From downtown Canton, we're just an 8 minute drive on West Tuscarawas Street. From Downtown Massillon it's just a five-minute drive on Lincoln Way. We're just ten minutes from Jackson Township and a 15 minute drive from North Canton. Our central location also makes us easily accessible for customers in Green, New Philadelphia, Dover and Wooster!


5. Huge Preowned Selection

Waikem Subaru has more than 250 pre owned vehicles for sale online at any time. Any Waikem  Subaru Sales Associate can show you any of these vehicles, so we can ensure the perfect Vehicle is waiting here for you to drive home! 


6. Customer Service

When you buy from Waikem Subaru, customer service doesn't stop when you sign the paperwork.  We'll help you transfer your insurance and take care of your new license plates. We'll show you how to pair your phone to your new Bluetooth and teach you how to use all your technology that makes Subaru one of the most popular brands on the road today.


7. Award Winning Internet Sales

Our Internet Sales Department is nationally recognized for bringing a vehicle from our website to your driveway. We are the only dealership locally to be featured in the Wall Street Journal, Yahoo Autos, Time Magazine, and Automotive News for changing the way you buy cars online. Get a quote now and see why Waikem is making it so easy to shop from home. 


8. Expert Service and Repair

Waikem Subaru's Service Department was recently renovated for the best customer service  experience in the area. We use state of the art equipment to make sure we get the job done right the first time. While you're waiting, be sure to check out our new, comfortable customer waiting room, with free coffee and water, WI-FI, and more! 


9. Family Owned

Waikem Subaru is still family owned and operated now in its third generation. As a family business, we treat you with a customer satisfaction that you thought was lost in the big-box era. Learn more about our family's history today.


Waikem Subaru

4231 Lincoln Way E
Directions Massillon, OH 44646

  • Sales: (888) 318-6277
  • Service: (888) 831-8594
  • Parts: (888) 318-8063

Hours

  • Monday 09:00am - 08:00pm
  • Tuesday 09:00am - 08:00pm
  • Wednesday 09:00am - 08:00pm
  • Thursday 09:00am - 08:00pm
  • Friday 09:00am - 06:00pm
  • Saturday 09:00am - 05:00pm
  • Sunday Closed
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