Click on one of the people below to find out more information.

  • Bob Russell
    Sales Manager
    234-521-7434

    Bob Russell is the sales manager at Waikem Subaru. He has been with Waikem Subaru for more than ten years. His favorite part of the job is seeing customers return to Waikem to buy their second, third or fourth Subaru from our family. 


    In his free time, Bob is making a difference in the community as a member of the Massillon Lions Club. He is the director of Lions Club annual show, which benefits the club's efforts on behalf of sight and hearing conservation. 

    All customers who visit Waikem Subaru meet directly with Bob, saving you time and helping you bypass the up-front sales process. Contact Bob today to learn more about the latest Subaru models. 

    Monday 9-8
    Tuesday 9-2
    Wednesday OFF
    Thursday 9-8
    Friday 9-6 
    Saturday 9-5

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  • Dustin Shahan
    Sales Manager
    330-478-2800

    Dustin Shahan is one of our sales managers and a long-time employee of Waikem. Dustin is the true definition of the Waikem Way, working his way from a lot attendant to the sales manager of our store. He was previously a sales associate as well and understands how to work with a  customer and solve their needs.

    Dustin is an avid bowler and loves spending his free time with his family and dogs. A proud and loyal Subaru supporter, Dustin wants to help you find the perfect Subaru for your driveway today!


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  • Marc Douglas
    Salesperson
    234-521-7442

    Marc Douglas is proud to sell new Subarus to customers. Marc loves Subaru and is one of many experts here at Waikem Subaru who help you along the process.

    Customers like working with Marc because he is helpful and listens to their concerns. Marc believes it is important that you leave the showroom happy with the Subaru you purchased.


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  • Jessica Potts
    Finance Manager
    234-521-7540

    Jessica Potts has been a financial advisor for over eight years. In her time in the auto industry, she has built relations with over  30 lenders that waikem has partnered with to get you the best rate possible! Not only can she help you with your auto loan, but she can also advise you on how to protect your new investment. 
    Monday 9-8
    Tuesday 9-8 
    Wednesday 9-8
    Thursday OFF
    Friday 2-6
    Saturday 9-5

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  • Rick Spieth
    Sales Consultant
    234-521-7438

    Rick has been with Waikem for over 15 years and is our most veteran consultant at the Subaru show room. Rick is been advising and facilitating the sale of Subarus for so long, he has not only seen his love for Subarus pass on to his customers, but also make its way to the hearts of his customers children as they have also turned to Rick for their first Subaru. Let him know how he can help you and your family get into your dream vehicle today! 
    Monday 1-8
    Tuesday 9-8
    Wednesday 9-8
    Thursday OFF
    Friday 9-6
    Saturday 9-5

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  • Erik Bettinger
    Sales Consultant
    234-521-7437

    Erik has been with the Waikem family for over five years and knows Subarus inside and out. He currently drives a Subaru Forester, but also has an outback in the family. In his spare time, he enjoys working around the house, riding motorcycles, and spending time in nature. Erik will make sure you feel like part of the family and make sure you get a great deal on the perfect vehicle, specific to your needs!

    Monday OFF
    Tuesday 1-8
    Wednesday 9-8
    Thursday 9-8
    Friday 9-6
    Saturday 9-5

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  • Dan Auman
    Sales Associate
    330-478-2800

    Dan Auman loves Subaru and loves helping customers find the perfect one. Dan will make sure he goes over all the new safety and technology features and hopes you leave with exactly what you came in for.

    Customers like working with Dan because he is friendly, knowledgeable and patient. He is excited to help you find the right Subaru for your lifestyle today!  


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  • James Wills
    Service Manager
    330-478-2800

    James Willis is the Service Manager here at Waikem. He loves the Subaru product and works with you to make sure yours stays in tip top shape.

    One of his favorite things about Subaru vehicles is how long they last. He knows that 90% of all Subarus sold in the last ten years are still on the road, so he encourages his staff to get the work done right the first time. He also wants to make sure you get an affordable price for any Subaru repairs.

    James is also excited about our Subaru Express Service option with no appointment necessary. Stop out to Waikem Subaru service today and see James!   


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  • Rick Schrader
    Service Advisor
    330-478-2800

    Rick Schrader is a Service Advisor here at Waikem. Rick is a huge Subaru fan and an expert at fixing Subarus. He will treat you fairly and explain the process in a way you can understand.

    He knows that Subarus are built for longevity and welcomes you into our Massillon car repair store any time!


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  • Dan Dager
    Parts Manager
    234-521-7440

    Dan Dager is our long-time parts manager at Waikem Subaru. Dan gets positive reviews online from customers, because he is known for being very friendly and very helpful. 


    If you need a new or replacement part for your Subaru, Dan has access to one of the area's largest parts inventories. And with our recently expanded parts department, Dan has more parts in stock than ever before. 
    Monday 8-5:30 
    Tuesday 8-5:30
    Wednesday 8-5:30
    Thursday 8-5:30
    Friday 8-5:30
    Saturday OFF

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