Click on one of the people below to find out more information.

  • Dustin Shahan
    Sales Manager

    Dustin Shahan is one of our sales managers and a long-time employee of Waikem. Dustin is the true definition of the Waikem Way, working his way from a lot attendant to the sales manager of our store. He was previously a sales associate as well and understands how to work with a  customer and solve their needs.

    Dustin is an avid bowler and loves spending his free time with his family and dogs. A proud and loyal Subaru supporter, Dustin wants to help you find the perfect Subaru for your driveway today!

  • Matt Coletta
    Sales Manager

    Matt Coletta began his career at Waikem Auto Family in 2005 and showcases over 24 years of automotive experience to the Subaru showroom. He strives to help every customer in their car-buying experiences, and his goal is to make it as stress-free as possible. On his off days, he likes to travel with his wife and watch Cleveland sports.

  • Jessica Potts
    Finance Manager

    Jessica Potts has been a financial advisor for over eight years. In her time in the auto industry, she has built relations with over  30 lenders that Waikem has partnered with to get you the best rate possible! Not only can she help you with your auto loan, but she can also advise you on how to protect your new investment. 

  • Dennis Kryder
    Product Specialist

    Dennis Kryder has been a member of the Waikem Auto Family for 11 years and has been the Delivery Specialist since 2018. He looks forward to introducing new customers to Subaru and maintaining a relationship with returning Subaru owners. 

    His goal is to meet with new Subaru customers and educate them on the features and functions of their new Subaru. He ensures that every customer gains complete satisfaction and understanding before their new purchase. Feel free to contact Dennis with any questions regarding your Subaru's features. 

    Monday- 9am-7pm 
    Tuesday- 9am-7pm
    Wednesday- OFF
    Thursday- 2pm-7pm
    Friday- 9am-6pm
    Saturday- 9am-5pm

  • Paris Ball
    Sales Associate

    Paris Ball has been with the Waikem Auto Family since 2018. He started as a lot attendant and worked his way into the showroom as a Sales Associate. In his spare time, he enjoys spending time with his family, playing softball, and watching Cleveland sports.

  • Marc Douglas

    Marc Douglas is proud to sell new Subarus to customers. Marc loves Subaru and is one of many experts here at Waikem Subaru who help you along the process.

    Customers like working with Marc because he is helpful and listens to their concerns. Marc believes it is important that you leave the showroom happy with the Subaru you purchased.

  • Rick Spieth
    Sales Associate

    Rick has been with Waikem for over 15 years and is our most veteran consultant at the Subaru show room. Rick is been advising and facilitating the sale of Subarus for so long, he has not only seen his love for Subarus pass on to his customers, but also make its way to the hearts of his customers children as they have also turned to Rick for their first Subaru. Let him know how he can help you and your family get into your dream vehicle today! 

  • Erik Bettinger
    Sales Consultant

    Erik Bettinger has been with the Waikem family for over seven years and knows Subarus inside and out. He currently drives a Subaru Forester and has an Ascent in the family. Erik has many interests outside of his work as a Sales Associate. He likes to renovate his home, ride motorcycles, and spend time outside. Erik will make sure you feel like part of the family and make sure you get a great deal on the perfect vehicle specific to your needs!

  • Dan Auman
    Sales Associate

    Dan Auman loves Subaru and loves helping customers find the perfect one. Dan will make sure he goes over all the new safety and technology features and hopes you leave with exactly what you came in for.

    Customers like working with Dan because he is friendly, knowledgeable and patient. He is excited to help you find the right Subaru for your lifestyle today!  

  • Tim Treadway
    Sales Associate

    Tim Treadway has been with Waikem Auto Family for years and has helped many customers get into their dream vehicles without stress. He is a dedicated Sales Associate that understands the customers' needs and wants. In his free time, he enjoys spending time with his children, fishing, and educating himself on features of the new Subarus.

  • Thorne Silvius
    Sales Associate

  • James Wills
    Service Manager

    James Willis is the Service Manager here at Waikem. He loves the Subaru product and works with you to make sure yours stays in tip top shape.

    One of his favorite things about Subaru vehicles is how long they last. He knows that 90% of all Subarus sold in the last ten years are still on the road, so he encourages his staff to get the work done right the first time. He also wants to make sure you get an affordable price for any Subaru repairs.

    James is also excited about our Subaru Express Service option with no appointment necessary. Stop out to Waikem Subaru service today and see James!   

  • Brittany Bayus
    Service Advisor

  • Hunter Schneeberger
    Service Advisor
    234-521-7478 Ext. 2195

  • Dan Dager
    Parts Manager

    Dan Dager is our long-time parts manager at Waikem Subaru. Dan gets positive reviews online from customers, because he is known for being very friendly and very helpful. 

    If you need a new or replacement part for your Subaru, Dan has access to one of the area's largest parts inventories. And with our recently expanded parts department, Dan has more parts in stock than ever before. 

  • Andrew Billman
    Parts Advisor