Click on one of the people below to find out more information.
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- Dustin Shahan
- Sales Manager
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- dustin@waikem.com
- 330-478-2800
Dustin Shahan is one of our sales managers and a long-time employee of Waikem. Dustin is the true definition of the Waikem Way, working his way from a lot attendant to the sales manager of our store. He was previously a sales associate as well and understands how to work with a customer and solve their needs.
Dustin is an avid bowler and loves spending his free time with his family and dogs. A proud and loyal Subaru supporter, Dustin wants to help you find the perfect Subaru for your driveway today!
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- Dennis Kryder
- Delivery Specialist
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- dennis@waikem.com
- 234-521-7476
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- Matt Coletta
- Sales Manager
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- mattc@waikem.com
- 330-478-2800
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- Marc Douglas
- Salesperson
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- marcdouglas@waikem.com
- 234-521-7442
Marc Douglas is proud to sell new Subarus to customers. Marc loves Subaru and is one of many experts here at Waikem Subaru who help you along the process.
Customers like working with Marc because he is helpful and listens to their concerns. Marc believes it is important that you leave the showroom happy with the Subaru you purchased.
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- Jessica Potts
- Finance Manager
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- Jessicap@waikem.com
- 234-521-7540
- Jessica Potts has been a financial advisor for over eight years. In her time in the auto industry, she has built relations with over 30 lenders that waikem has partnered with to get you the best rate possible! Not only can she help you with your auto loan, but she can also advise you on how to protect your new investment.Monday 9-8Tuesday 9-8Wednesday 9-8Thursday OFFFriday 2-6Saturday 9-5
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- Rick Spieth
- Sales Consultant
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- rickspieth@waikem.com
- 234-521-7438
- Rick has been with Waikem for over 15 years and is our most veteran consultant at the Subaru show room. Rick is been advising and facilitating the sale of Subarus for so long, he has not only seen his love for Subarus pass on to his customers, but also make its way to the hearts of his customers children as they have also turned to Rick for their first Subaru. Let him know how he can help you and your family get into your dream vehicle today!Monday 1-8Tuesday 9-8Wednesday 9-8Thursday OFFFriday 9-6Saturday 9-5
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- Erik Bettinger
- Sales Consultant
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- erikbettinger@waikem.com
- 234-521-7437
Erik has been with the Waikem family for over five years and knows Subarus inside and out. He currently drives a Subaru Forester, but also has an outback in the family. In his spare time, he enjoys working around the house, riding motorcycles, and spending time in nature. Erik will make sure you feel like part of the family and make sure you get a great deal on the perfect vehicle, specific to your needs!
Monday OFFTuesday 1-8Wednesday 9-8Thursday 9-8Friday 9-6Saturday 9-5
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- Dan Auman
- Sales Associate
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- 330-478-2800
Dan Auman loves Subaru and loves helping customers find the perfect one. Dan will make sure he goes over all the new safety and technology features and hopes you leave with exactly what you came in for.
Customers like working with Dan because he is friendly, knowledgeable and patient. He is excited to help you find the right Subaru for your lifestyle today!
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- Tim Treadway
- Sales Associate
- 330-478-2800
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- Thorne Silvus
- Sales Associate
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- thornesilvus@waikem.com
- 234-521-7439
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- James Wills
- Service Manager
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- jameswills@waikem.com
- 330-478-2800
James Willis is the Service Manager here at Waikem. He loves the Subaru product and works with you to make sure yours stays in tip top shape.
One of his favorite things about Subaru vehicles is how long they last. He knows that 90% of all Subarus sold in the last ten years are still on the road, so he encourages his staff to get the work done right the first time. He also wants to make sure you get an affordable price for any Subaru repairs.
James is also excited about our Subaru Express Service option with no appointment necessary. Stop out to Waikem Subaru service today and see James!
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- Rick Schrader
- Service Advisor
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- 330-478-2800
Rick Schrader is a Service Advisor here at Waikem. Rick is a huge Subaru fan and an expert at fixing Subarus. He will treat you fairly and explain the process in a way you can understand.
He knows that Subarus are built for longevity and welcomes you into our Massillon car repair store any time!
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- Dan Dager
- Parts Manager
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- dandager@waikem.com
- 234-521-7440
Dan Dager is our long-time parts manager at Waikem Subaru. Dan gets positive reviews online from customers, because he is known for being very friendly and very helpful.
If you need a new or replacement part for your Subaru, Dan has access to one of the area's largest parts inventories. And with our recently expanded parts department, Dan has more parts in stock than ever before.Monday 8-5:30Tuesday 8-5:30Wednesday 8-5:30Thursday 8-5:30Friday 8-5:30Saturday OFF
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- Andy Billman
- Parts
- 888-318-8063
