Our Response to COVID-19

First and foremost, we want you to know that we value the health and safety of our customers and staff. We are open for business with normal hours and we are operating safely. As a business, Waikem Subaru is taking the extra steps necessary to maintain a healthy and sanitary workplace while still meeting our customers' needs.

We continue to monitor information from state health authorities and the CDC for their guidance and recommendations on how we can help to prevent the spread of this virus.

Our steps include:

  • Thorough cleanings of all dealership facilities daily
  • Sanitizing gel and foam stations available on-site
  • Requiring employees to wear masks 
  • Providing our staff with specific instructions on hand washing and the importance of staying home if they are not feeling well
  • Adhering to the recommended six feet of social distance from other staff and customers

Sales hours: 9 a.m. to 8 p.m. Monday through Thursday. 9 a.m. to 6 p.m. Friday and 9 a.m. to 5 p.m. Saturday. The first hour every day is devoted to elderly customers or those more at-risk to COVID-19.

Service/Express Service and Parts: 7:30 a.m. to 8 p.m. Monday; 7:30 a.m. to 5:30 p.m. Tuesday to Friday; 8 a.m. to 4 p.m. Saturday he first hour every day is devoted to elderly customers or those more at-risk to COVID-19.

The first hour of each department is devoted to elderly customers and those at-risk of COVID-19. 

Our website is a helpful resource for shopping and researching vehicles, finding service and parts information, and communicating directly with the dealership. We will also continue to offer vehicle pick-up and delivery services.

No matter the department you're looking to reach, we have staff available to answer your questions and assist with your needs. You can connect with a member of our team by online chat, phone, email or through our website.

Together, we can maintain a healthy environment and combat the spread of COVID-19. We're proud to also partner with Subaru of America to provide 419,661 meals to the Akron-Canton Regional Foodbank. We also encourage everyone to patronize our local restaurants with take-out orders.

On behalf of our dealership, thank you for being a loyal customer. Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time.

Sales Hours -- First hour devoted to elderly customers or those more at-risk to COVID-19.

  • Monday09:00am - 8:00PM
  • Tuesday09:00am - 8:00PM
  • Wednesday09:00am - 8:00PM
  • Thursday09:00am - 8:00PM
  • Friday09:00am - 06:00pm
  • Saturday09:00am - 05:00pm
  • SundayClosed

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  1. Waikem Subaru

    4231 Lincoln Way E
    Massillon, OH 44646

    • Sales: (330) 478-2065
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Get in Touch

  • Contact our Sales Department at: (330) 478-2065
  • Monday09:00am - 8:00PM
  • Tuesday09:00am - 8:00PM
  • Wednesday09:00am - 8:00PM
  • Thursday09:00am - 8:00PM
  • Friday09:00am - 06:00pm
  • Saturday09:00am - 05:00pm
  • SundayClosed